Keeping people safe is what we do and we have a proud history of this.
We know that risk in our communities has changed and we now face different challenges than in the past.
It is great to see that the number of deaths from fire is falling. This is a result of years of prevention work and we have come a long way from being seen as just an emergency response service. But incidents still occur and we are ready 24/7 to respond.
Preventing fire and other incidents is an important part of our work. We aim to support and educate communities to take steps to protect themselves.
Our Fire and Rescue Plan sets out how we will respond to our communities' current and future risks as set out in our Integrated Risk Management Plan (IRMP).
We need a different, flexible and more cost-effective operating model to meet those challenges. Our improvement plans will support us to adapt to the changes around us.
"Together, we will work to end preventable fire and rescue emergencies, creating a safer world for our communities."
We will do this by:
- involving communities and colleagues in designing our services
- innovating, using new technologies and approaches to reduce or remove risk
- influencing behaviour, design and legislation, to make living and working environments safer.
There’s a great team ethos across the Service – likened by many to a strong family.
We know the importance of what we do. And we’re all pulling together to make our communities safer.
Inclusion is our passion – we are resolved to improve the diversity of all kinds in our workforce. We are making steps forward but our gender and Black and minority ethnic diversity is a long way from where it needs to be.
We are proud of our people and their dedication to the safety of the communities in Devon and Somerset and all those who visit our counties. They dedicate much of their lives to making a difference – especially as the vast majority of operational staff are on call.
We want to ensure that the people who deliver our services are supported to have a better work-life balance, have more opportunities to develop new skills and progress, are more empowered, and are involved in shaping better services for the community.